Your Privacy
Our first responsibility

AK222 (ak222.bar) is one of Bangladesh's most trusted online betting and gaming platforms. We believe protecting your privacy is not just a legal obligation — it's a commitment we take seriously. This privacy policy explains what data AK222 collects, how it's used, how long it's retained, and what rights you have.

This policy applies to AK222's website, mobile app, game lobby, Sports Betting, and all other services. By using our platform, you acknowledge that you have read and agreed to this privacy policy.

We follow GDPR and international data protection standards. Our privacy policy may be updated from time to time — we will notify you in advance of any significant changes.

AK222 only collects information that is necessary to operate the platform, maintain security, and deliver the best experience to you. We never ask for data we don't need.

Information Collected Directly From You

• Full name and date of birth (for age verification)
• Email address and mobile number
• Current Address & Country
• National ID or passport number (for KYC verification)
• Payment method details (bKash/Nagad/Rocket number)
• Account username and password (encrypted)

Automatically Collected Information

• IP address and device type
• Browser Type & Operating System
• Site visit times, pages viewed, and session duration
• Cookies and tracking data (details below)
• Gaming History & Betting Activity

AK222 uses your information only for specific, legitimate purposes. We never sell your data or share it without authorization.

Primary Uses

• Account management: For registration, login, identity verification, and account security.
• Payment Processing: To process deposits and withdrawals securely.
• Customer Support: To resolve your questions or issues quickly.
• Fraud Prevention: To detect suspicious activity and keep your account secure.
• Responsible Gaming: To monitor gaming behaviour and identify potential problem patterns.
• Legal compliance: To meet regulatory requirements.
• Personalized Experience: To recommend games and offers tailored to your preferences.

Your data is only retained for as long as necessary. AK222 never holds data longer than needed.

Retention Period

• Active account data: retained for as long as the account remains open.
• Financial transaction records: retained for up to 5 years as required by law.
• KYC documents: retained for up to 3 years after account closure.
• Support conversations: kept for up to 2 years after resolution.
• Web logs and device data: retained for up to 12 months.

After account closure, unless required by law, your personal data will be securely deleted or anonymised within the designated retention period.

AK222 never sells your data. However, limited information may be shared with trusted partners solely for the purpose of operating our services.

Who We May Share Your Information With

• Payment Processors: bKash, Nagad, Rocket — used solely to process transactions.
• Game Software Provider: Minimum data required to operate the games.
• KYC verification services: To verify your identity.
• Regulatory Authority: For legal claims or investigations.
• Cybersecurity Partner: To prevent fraud and protect the platform.

AK222 uses cookies on its website and app. Cookies are small text files stored in your browser that help enhance your experience.

Cookie Type

• Essential cookies: Login sessions and security tokens are essential — the site cannot function without them.
• Functional cookies: Remembers your language preference and game settings.
• Analytics Cookies: To understand which pages are visited most — not personally identifiable.
• Marketing Cookies: To show you relevant offers — you can opt out at any time.

You can manage or delete cookies at any time through your browser settings. Please note that disabling essential cookies may affect the functionality of certain services.

As an AK222 user, you have several important rights over your own data. We respect these rights and are committed to upholding them.

AK222 is strictly prohibited for anyone under 18. We do not knowingly collect data from minors.

• Age is verified at the point of registration.
• Any account suspected of belonging to a user under 18 is suspended immediately.
• Any data inadvertently collected from a minor will be deleted immediately.
• If a parent or guardian believes their child has registered on our platform, please contact us immediately.

AK222 protects your data using industry-leading technology. Our security infrastructure operates 24 hours a day.

• All data transfers secured with SSL 256-bit encryption.
• Passwords are stored using bcrypt hashing — not even AK222 staff can view them directly.
• Option to enable two-factor authentication (2FA) for added security.
• Automatic alerts for suspicious logins or unexpected location changes.
• Regular third-party security audits are conducted.
• Our data centres comply with international security standards (ISO 27001).

Please remember — keeping your password and account details confidential is your responsibility too. If you ever suspect unauthorised access to your account, contact our support team immediately.

For any questions, requests, or complaints regarding this Privacy Policy, please contact our Data Protection team:

• Email: [email protected]
• Live Chat: Click the chat icon in the bottom-right corner of the platform.
• Support Hours: 7 days a week, 24 hours a day.

Requests related to your rights (access, correction, or deletion) are generally processed within 30 business days. For urgent requests, we will do our best to respond sooner.